Navis Engineering provides technical support throughout the lifecycle of your system from commissioning and sea trials to diagnostics, maintenance, troubleshooting and upgrades.
With our own service team, a worldwide network of service partners and remote support capabilities, we can respond quickly wherever assistance is needed.
Our service capabilities include:
Remote access and extensive system logging allow our engineers to identify many issues without waiting for an onboard visit. When on-site assistance is required, our service team and service partners provide support worldwide.
Careful preparation before installation helps us make commissioning efficient and minimise vessel downtime.
Before commissioning, the system is configured and tested at our facilities based on the vessel documentation and project requirements. On board, our engineers complete installation checks, system setup, calibration and integration with the vessel’s equipment.
During sea trials, the system is tested and fine-tuned under actual operating conditions to verify its performance and prepare it for reliable operation.
Our commissioning and sea trial support includes:
Our involvement does not end when the vessel enters operation. We continue to support the system throughout its service life helping customers maintain performance, resolve technical issues and adapt the system as vessel requirements change.
Whether you need remote assistance, an onboard service visit, a software upgrade or support for an existing installation, our team is ready to help.
More than 2,000 vessels worldwide rely on Navis Engineering systems. Our global presence is built on decades of vessel control expertise and a strong network of partners.
Systems in operation.
Years of experience.
Partners worlwide.
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